Legal

Privacy Policy

Effective May 21, 2026 · How we collect, use, and protect your data.

1. Who We Are

This Privacy Policy applies to the AreaWP service operated by Digiwex LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. We are the data controller for personal data you provide when using AreaWP.

2. Data We Collect

Account data — name, email, company, billing address.
Usage data — pages viewed, features used, IP and browser metadata.
Customer data — content you store on AreaWP about your own clients and websites, processed on your behalf.
Payment data — handled by Stripe and PayPal; we never see full card numbers.

3. How We Use Data

To deliver and operate the service, send transactional emails (invoices, system alerts, security notices), provide support, prevent abuse, and improve the product. We do not sell your data. We do not use your customer data to train shared AI models.

4. Cookies

We use first-party cookies for session management, security, and basic product analytics (page views, retention). You can decline non-essential cookies via the cookie banner. Strictly necessary cookies cannot be disabled because the service cannot function without them.

5. Sharing & Subprocessors

We share data only with vetted subprocessors strictly necessary to operate the service: Stripe and PayPal (payments), Amazon Web Services and Hetzner (infrastructure), SendGrid (transactional email), MailerLite (marketing email — opt-in only).

6. International Transfers

Some subprocessors operate outside your country. Where required, we rely on Standard Contractual Clauses (EU-US) and equivalent safeguards to ensure your data is protected to the level required by GDPR and similar laws.

7. Retention

Account data is retained as long as your account is active. Customer data is retained for the duration of the subscription and for 30 days after cancellation for export. Backups are kept up to 90 days. Invoice records are retained for the period required by tax law (typically 7-10 years).

8. Your Rights

You have the right to access, correct, export, and delete your personal data. You also have the right to object to certain processing and to lodge a complaint with your local data protection authority. Email [email protected] to exercise any of these rights.

9. Security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). The platform runs in isolated Docker containers per agency. Access to production systems is restricted by SSO and 2FA. We run regular vulnerability scans and third-party penetration tests.

10. Changes

We will notify you of material changes via email or an in-product notice at least 14 days before they take effect.

11. Contact

Digiwex LLC · 30 N Gould St Ste N, Sheridan, WY 82801, USA · [email protected]

Questions? Reach out via our Contact page.